How Do I Know My Shoe Size? 

Please follow the link of SIZE GUIDE to find out your shoe size.

How Soon are Orders Shipped Out? 

1-2 business days for in stock orders. 

Please be noted, we may not ship out orders on any public holiday when carriers do not offer service. 

How Long are Orders Delivered to Me After I Place Order (US Domestic)? 

Standard Shipping: 4 to 6 business days; 

Expedited: 2 to 4 business days; 

Two Day Shipping: 2-3 business days.

What Carriers are Used to Ship Orders? 

 UPS, USPS, Fedex, etc.

What are Shipping Options and Pricing? 

UPS Ground Service is standard shipping services.

Any special request for express shipping service upon customers' request, and extra shipping freight may occur to customers. 

The shipping freight matches carriers' standard freight with some extra saving carriers offer to us.

Where do LA Juno Juno Ship to? 


For other international shipment, please contact us for arrangement.

I Have Placed an Order Accidentally. May I Cancel My Order? 

Yes, you may cancel your order before your order has been shipped out.

Return and Exchange Policy

You can return or exchange any unworn merchandise with original package. Returns made within 30 days of the shipping date will be refunded to the original form of payment. 

Exchanges or returns process within 1-2 business days after your return package has been received by LA Juno Juno process center.

Important Note for International Buyers

 International shipment may take 2-6 weeks for delivery depending on your country's customs and postal system delays.

 Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

 Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

International packages may or may not show package progress and tracking, this depends on your country's postal system and whether they offer this service